1. Overview
This Privacy Policy describes how the NTV GO mobile application (“Application,” “App”) collects, uses, and protects personal data. This Application collects some Personal Data from its Users.
This policy relates solely to the NTV GO Application. For our company website, see the creativeDNA Privacy Policy.
2. Data controller and owner
creativeDNA (U) LTD (“Data Controller,” “Owner”)
Ntinda-Kisaasi Road, Kampala, Uganda
Email: admin@creativedna.co.ug
Phone: +256 779 273959
3. Data safety summary
As declared by the developer on Google Play:
- No data shared with third parties (as declared by the developer)
- Data types that may be collected: personal information, photos and videos, device or other IDs
- Data is encrypted in transit
- The app contains ads
4. Types of data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are:
- Personal information (such as name and contact details when you register or contribute content)
- Photos and videos you upload when contributing stories or reports
- Device or other identifiers (for app functionality, security, and analytics)
- Usage data and cookies (where applicable)
Other Personal Data may be described in other sections of this policy or in contextual notices at the point of collection.
Personal Data may be freely provided by the User or collected automatically when using the Application. Failure to provide certain Personal Data may make it impossible for the Application to provide its services.
Users are responsible for any Personal Data of third parties obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
5. Purposes of processing
Personal Data is collected to allow the Owner to provide the Application’s services, including:
- Enabling user accounts and authentication
- Accepting and publishing user-contributed photos, videos, and story submissions
- Delivering news, video content, and live streams
- Analytics to monitor and improve app performance and user experience
- Displaying advertising within the app
- Content commenting and community features where enabled
6. Mode and place of processing
Methods of processing
The Data Controller processes User Data in a proper manner and takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. Processing is carried out using computers and IT-enabled tools following organisational procedures related to the purposes indicated.
In addition to the Data Controller, Data may be accessible to personnel involved in operating the Application (administration, sales, marketing, legal, system administration) or external parties appointed as Data Processors (such as hosting providers, IT companies, or communications agencies). An updated list of these parties may be requested from the Data Controller.
Place
Data is processed at the Data Controller’s operating offices and in any other places where parties involved in processing are located. For further information, contact the Data Controller.
7. Retention
Data is kept for the time necessary to provide the service requested by the User, or as stated by the purposes outlined in this document. Users may request that the Data Controller suspend or remove their data, subject to legal retention requirements.
8. Sharing with third parties
According to the developer declaration on Google Play, NTV GO does not share user data with third parties. Third-party services integrated into the Application (such as analytics or advertising partners) may process data on behalf of the Owner as processors, under contractual safeguards. Any use of cookies or tracking tools serves to identify Users and remember preferences for providing the required service, unless stated otherwise.
9. Analytics and advertising
Analytics
Analytics services may enable the Owner to monitor and analyse web and app traffic and user behaviour. Where Google Analytics or similar services are used, collected Data may include cookies and usage data. Google’s use of Data is governed by Google’s privacy policy.
Advertising
The Application contains ads. Ad partners may collect device identifiers and usage information to serve and measure advertising, in accordance with their policies and applicable consent requirements.
Social and commenting features
Where social login or commenting features are enabled, the Application may request permissions to access third-party account information (such as basic profile data) only with explicit User authorisation. Comment systems may collect names and content you submit.
10. Your rights
Users have the right, at any time, to know whether their Personal Data has been stored and to consult the Data Controller to learn about its contents and origin, verify accuracy, request supplementation, cancellation, update, correction, transformation into anonymous format, or blocking of data held in violation of the law, as well as to oppose processing for legitimate reasons.
Requests should be sent to the Data Controller at the contact information above.
This Application does not support “Do Not Track” requests. To determine whether third-party services honour such requests, please read their privacy policies.
The User’s Personal Data may be used for legal purposes by the Data Controller in court or in stages leading to possible legal action arising from improper use of the Application.
11. Security
Data is encrypted in transit. We implement organisational and technical measures appropriate to the risk. No method of electronic storage or transmission is 100% secure.
12. Children
The Application is rated “Everyone” on Google Play with “Users Interact.” Parents and guardians should supervise children’s use of interactive features and content submission tools.
13. Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. It is recommended to check this page often, referring to the date of the last modification. If a User objects to any changes, the User must cease using the Application and may request removal of Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller holds about Users.
Notice to European Users: portions of this policy have been prepared in fulfilment of obligations under applicable EU data protection and ePrivacy directives regarding cookies and transparency.
14. Definitions
Personal Data (or Data): Any information regarding a natural person that is, or can be, identified, even indirectly, by reference to other information.
Usage Data: Information collected automatically from the Application, which may include IP addresses, device identifiers, browser type, timestamps, and interaction logs.
User: The individual using the Application.
Data Controller (or Owner): creativeDNA (U) LTD, unless otherwise specified.
Application: The NTV GO software by which Personal Data of the User is collected.
15. Contact
For privacy requests or questions about this Application:
admin@creativedna.co.ug
+256 779 273959
Learn more about the app on the NTV GO product page.